For building managers & concierges

Your block, better.
Your residents, happier.

Homie gives building managers and concierges a powerful tool to handle resident queries, automate common requests, and manage contractors — all in one place, without the back and forth.

Talk to us →
📱
Residents messaging at all hoursThe same questions, over and over, at inconvenient times
🔧
Contractor coordination chaosChasing tradespeople, relaying information, managing access
📋
No single source of truthJobs, requests and updates scattered across WhatsApp, email and voicemail
Why Homie

Think of Homie as the digital layer your building has always needed.

A 24/7 AI concierge handles the common queries so you don't have to. A contractor network manages the jobs. An admin dashboard gives you visibility over everything. And residents get the responsive, professional service they expect — without it all landing on you.

🤖
A 24/7 concierge that handles the common stuff
Residents can ask Homie anything at any time — how do I book a repair, who do I contact about noise, when is the bin collection, how do I get a key cut. Homie answers instantly, routes requests to the right place, and only escalates to you when it genuinely needs to. Your out-of-hours messages drop significantly.
Always available
📥
Every resident request in one place
No more hunting through WhatsApp threads, emails and voicemails to find out what's been requested. Every maintenance request, query and job comes into a single admin dashboard — prioritised, logged, and actionable. You can see at a glance what needs doing, what's in progress, and what's been completed.
Full visibility
🔧
Contractor management without the back and forth
Assign jobs to contractors with one click. They get a clear brief, confirm availability, and submit a report when the job is done — all through the Homie contractor portal. No more relaying information between residents and tradespeople, no more chasing for updates. You're the coordinator, not the go-between.
Streamlined jobs
💬
Automate your most common questions
Every building has its FAQ — bin days, key holder contacts, parking rules, gym access, visitor procedures. Homie learns the answers and handles them automatically, freeing you from repeating yourself dozens of times a week. When something falls outside Homie's remit, it flags it for your attention immediately.
Less repetition
⭐
Residents feel looked after — even when you're not there
The quality of a building manager is often judged on responsiveness. Homie means residents get an immediate, helpful response any time of day — weekends, evenings, bank holidays. They feel heard and handled, even when you're not on call. That reflects well on the building and on you.
Better resident experience
📊
A record of everything that's happened
Every conversation, every job, every contractor interaction is logged. When a resident disputes a repair, asks when something was last serviced, or wants to know who came in last Tuesday — it's all there. A complete, searchable history that protects you and the building.
Full audit trail
🏘️
Group buying power for the whole block
Homie's group buy model works perfectly for apartment blocks. A window clean for the whole building, a boiler service for every flat, a gutter clear across all properties — organised as a single coordinated booking at a price only the volume can unlock. Better for residents, less work for you.
Block-wide savings

Sounds familiar?

The situations Homie handles so you don't have to.
🕙
"The boiler in flat 14 has stopped working"
10pm on a Friday. Homie takes the details, confirms urgency, contacts the on-call engineer, and keeps the resident updated — without waking you.
🔑
"How do I get a spare key cut?"
The third time this week someone's asked. Homie answers instantly with the process, the approved locksmith, and the cost. You hear nothing.
🚿
"There's a leak coming through my ceiling"
Homie flags it as urgent, collects the details from the resident above and below, and has a job brief ready for your plumber before you've even seen the message.
📅
"When are the communal windows being cleaned?"
Homie knows the schedule, answers immediately, and can even add the resident to a reminder so they remember to move their car.
🛗
"The lift has been making a noise for a week"
Homie logs it, checks if other residents have reported it, and escalates to you with a summary — not five separate messages from five different flats.
🌿
"The communal garden needs attention"
Homie collects the request, gauges how many residents agree, and organises a group booking with a local gardener at a price that works for everyone.

Managing a building, with and without Homie

Situation Without Homie With Homie
Resident query at 10pm Goes unanswered, or interrupts your evening ✓ Homie responds immediately, escalates only if urgent
Booking a contractor Back and forth between resident, you, and tradesperson ✓ One-click assignment, contractor confirms via portal
Repeated FAQ questions You answer the same question multiple times a week ✓ Homie handles them automatically, every time
Resident reports a maintenance issue Arrives via WhatsApp, email, or voicemail — maybe all three ✓ Logged in your dashboard with full details, ready to action
Block-wide service booking Individual residents arrange separately, pay more ✓ Group booking organised by Homie at a better collective price
Keeping a maintenance record Scattered across inboxes and memory ✓ Full searchable log of every job, conversation and contractor

Let's talk about your building

Homie is currently operating in Abbeville Village SW4. If you manage a block nearby and want to explore what Homie could do for your residents, we'd love to hear from you.

Get in touch → See the resident experience